Snackbar Lekkerrr

%

increase in revenue

Snackbar Lekkerrr in Amersfoort goes digital by implementing a self-service ordering kiosk. The results? Quicker queues, improved customer experience and an overall increase in revenue.

Challenge

To cope with the increasing number of customers, Snackbar Lekkerrr in the Dutch city of Amersfoort was considering opening a second register. However, this would mean extra resources, training and costs. Instead of the traditional solution, Lekkerrr chose the digital route, future-proofing their business at the same time.

Solution

Next to Food is a system integrator that specialises in the hospitality industry. Utilising the AOPEN Chromebox Commercial, Next to Food designed a self-service ordering kiosk for Snackbar Lekkerrr, complete with a Point of Sale system.

Solution

Next to Food is a system integrator that specialises in the hospitality industry. Utilising the AOPEN Chromebox Commercial, Next to Food designed a self-service ordering kiosk for Snackbar Lekkerrr, complete with a Point of Sale system.

“Customers responded very positively. It is faster – they can decide when to order and they can leave sooner.”

Vincent Kuik, Lekkerrr Amersfoort

Outcome

After a couple of months, Snackbar Lekkerrr reported a 36% increase in orders through the kiosk compared to the normal register. Customers are reportedly happy to have another option of ordering that is easier and more convenient. There are lesser queues, resulting in a more efficient ordering system for the shop.

Why AOPEN

The AOPEN Chromebox Commercial was chosen because it is commercial-grade yet small form-factor, which made implementation behind the kiosk a breeze. The Chrome Device Management (CDM) license allows Snackbar Lekkerr to easily manage the kiosk system from a single touchpoint.

Why AOPEN

The AOPEN Chromebox Commercial was chosen because it is commercial-grade yet small form-factor, which made implementation behind the kiosk a breeze. The Chrome Device Management (CDM) license allows Snackbar Lekkerr to easily manage the kiosk system from a single touchpoint.