Famous Fish

Famous Fish

Months

Spaces

Australian seafood favourite, Famous Fish, cast its net over the digital world to transform its stores with interactive menu boards and express ordering technologies.

Challenge

Use technology to raise the quality of customer service in high-traffic environments with an emphasis on strong design aesthetic and that deployed rapidly and cost-effectively.

Solution

Self-service touch screens, payments and dynamic menu boards are centrally managed through Chrome Commercial to easily meet the requirements of a rapidly expanding business.

Solution

Self-service touch screens, payments and dynamic menu boards are centrally managed through Chrome Commercial to easily meet the requirements of a rapidly expanding business.

Self-service touch screens, payments and dynamic menu boards are centrally managed through Chrome Commercial to easily meet the requirements of a rapidly expanding business.

“Our average transaction value is 28.7% higher when customers have the autonomy and time to consider their purchase, and order it themselves in-store.”

Jon Sully, Famous Fish Director

Outcome

The integrated self-service technologies are delivering an increase in sales and reduced labor costs, as well as meeting customers’ growing expectation for fast, high quality customer service.

%

ROI

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